Online Education

Online Education

  Resources for Enrolled Online Learners

Thank you for enrolling in an online course!

The Online Education Center is here to help you navigate through your experience as an Online Learner. Particularly for first-time online students, we provide you with resources and information to help you be successful.


| Course Access | Student Success | Getting Help | Campus Resources |

Course Access

Because we are in the process of migrating our courses away from Catalyst and to Canvas, it is possible that students in Winter 2017 and Spring 2017 may have some courses that use Catalyst and some that use Canvas. How you access these courses will be different.

If Your Instructor Uses Catalyst

You will receive an automated email notification from Catalyst/Online Ed by noon the first day of the quarter with access information. If you add the course the first day of the quarter, you may not receive your access notification until the second day of the quarter.


If Your Instructor Uses Canvas

Your instructor will send you an invitation via email when the course is ready/published. Courses that use Canvas can be published and accessed up to four days before the quarter begins, but not all instructors will utilize this option. Some may wait until the first day of the quarter to invite you to the course.


If You Signed Up for A Hybrid Course

Instructors may send you an email notification, or you may receive an automated notification. Other instructors may wait until your first class meeting before opening access to the online portion of the course.


Contact Online Education if you do not have access to your
course by noon on the first day of the quarter.




Student Success

If you are new to online learning, your first online course might be overwhelming. You are used to the structure of a classroom, where you attend class and the teacher presents material for a set amount of time, and then you go home to work on homework and study.


In a fully online course, you will often need to create your own structure in order to stay on top of your reading and assignments. Online courses will not be less work than a face-to-face class; they actually may take more time since the structure provided by attending class in person now is your responsibility to plan out. The positive is that you can do the work from a distance, making the extra time-management component worth it.


We want you to be successful and enjoy your online learning experience! Creating good study habits with your first online course will make it easier for subsequent courses you take.


  1. Plan your week. Look at the readings, activities, assignments and other components of each week and break it down in a planner or in the course Calendar

  2. Participate fully in discussions. You will gain a deeper understanding of the course material the more you participate.
  3. Communicate with your instructor. If you have questions about course material, contact your instructor to get answers.
  4. Reach out for help before you get frustrated. If you have having difficulty with assignment instructions, contact your instructor. If you are having difficult with Canvas or Catalyst, please contact Online Education.


Image of the OEI Online Success Presentation

Watch this 12-minute video from OEI about how to stay organized in your Online Course.




Getting Help


Catalyst First Time User Guides


Canvas Student Guide


Online Education FAQ (Frequently Asked Questions)


Who to Contact For Additional Help:

Reach out to your instructor for...

  • questions about assignments or course material
  • broken links in a course
  • gradebook items you have questions about

Reach out to Online Education* for...

  • Course access issues
  • Technical support (the software isn't working properly)

    * Students taking courses that use Canvas can also contact Canvas technical support after hours (5:00pm-8:00am M-F and on weekends). Contact information is available in the Help menu when you log into Canvas.



Campus Resources

De Anza Policies & Information

Student Services


Library & Tutorial Services

Academic Integrity


Parking Information

Admissions and Records Office


The De Anza College Bookstore


Counseling Department


Disabled Students Programs & Services


Educational Diagnostic Center


Financial Aid

Library Services


Online Writing Assistance


Library West Computer Lab - Video checkout and computer lab.


Student Success Center (Tutoring services)


New! Online tutoring



Online Education
Building: MLC 210

Phone: 408.864.8969
M-Th: 9:00a-5:00p
F: 9:00a-4:00p

Last Updated: 2/3/17