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Did you know you can open a tech support ticket if you're having trouble with Canvas? Click HELP in the Canvas Global Navigation menu and select "Report a Problem." 

24/7 Tech Support for Canvas. Our office is your resource for Canvas Technical Support during business hours. An after hours and weekend hours number can be found in the HELP menu in Canvas. 

Getting Started with Canvas Workshops for Students

Come by MLC 255 the first week of Spring 2018 to learn about Canvas basics. We highly recommend attending a workshop if you're new to Canvas. 

Tuesday, April 10 4:00-5:00 pm
Friday, April 13 10:00-11:00 am

Online Education Center

Frequently Asked Questions

General Questions


  • Are online education courses for me?
  • Find out by taking our Online Education Readiness Assessment
  • Can people really learn through online education?
  • Yes! Studies indicate that there is no significant difference in the learning that takes place in online education courses and traditional classroom courses (Russell, 1999). Many instructors and students feel that online courses offer an increase in the ability to interact, and students report that they have greater access to course materials and to the instructor during computer-delivered classes (Ward, 1999).
  • How are online education courses different from regular courses on campus? Can anyone take them?
  • The course objectives and curriculum for online education are the same as for on-campus classes; it is simply the method of delivery which is different. Students who take online education courses generally say they are the same difficulty or more difficult than courses on campus. This is because online education students need to be self-motivated and have good study skills. Most online education students are working toward a specific educational goal. Anyone who is eligible to enroll in the community college may enroll in online education courses (age 18 + or a high school graduate), but students are encouraged to self-select themselves based on their own background and skills. The De Anza College Schedule of Classes, and the Online Education Center homepage contain a short survey which helps students decide if online education courses are appropriate for them.
  • How do I enroll in Online Education Courses?
  • You should enroll using the regular college registration procedures. New online education students to the college should complete the online application
    Once your application is accepted you will be able to log in to Foothill De Anza portal to find your date to register and information about how to enroll for classes. More information about college admissions and records procedures can be found on our Student Registration page.
  • What does the Online Education Center at De Anza College do?
  • The Online Education Center:
    • Offers courses encompassing a variety of academic subject areas.
    • Serves as a liaison between other De Anza College departments for technology-enhanced courses.
    • Serves as a liaison between faculty and students, to support the needs of each group.
    • Encourages participation from a variety of students including those in the categories of: re-entry, transfer, personal enrichment, home-bound, job advancement, working, and parenting.
    • Trains instructors to be sensitive to the needs of non-traditional students.
    • Maximizes uses of interpersonal, small group, and media communication systems for distribution of information such as online bulletin boards, listservs, and electronic mail (e-mail) through the Internet, telephone, audio tape, cable TV, broadcast TV, and videotape.
    • Researches and integrates new technologies into online education programs to improve quality and services.
    • Communicates program and instructional information to students effectively and in an easy-to understand manner.
    • Works with other service departments at De Anza to encourage delivery of student support services to those learners who may be unable to come to campus for service.
    • Promotes and explains the online education program to potential users through a variety of distribution systems.
    • Evaluates program to respond to student/instructor needs and concerns.
    • Provides leadership and cooperation in sharing organizational and program information with other groups, both within and outside of the De Anza community.
  • What is Online Education?
  • Online education describes teaching and learning which takes place with the teachers and learner separated during part or all of the instructional process. The teacher and learner are connected through some kind of educational media which conveys course content and allows for interaction. A wide variety of technologies, approaches and techniques may be used to promote the instructional process. Face to face components may be part of online education. (Watkins, 1993). Instruction may be asynchronous (not "real time") or synchronous ("real time").
  • What types of online education classes are offered?
  • At De Anza, some courses incorporate videos and other technologies.
  • Where is the OEC located?
  • The Online Education Center is located in room 250 of the Media & Learning Center  building.

    For directions to the De Anza campus, please see De Anza's online Maps

  • Why do students take online education courses?
  • Overwhelmingly students say it is because of their busy schedules. They simply don't have time to come to campus on a regular basis. Others say they enjoy learning independently.

Online Education
Building: MLC 210

Phone: 408.864.8969
M-Th: 9:00a-5:00p
F: 9:00a-4:00p


Last Updated: 5/5/16