Sunken Garden Fountain

Classified Senate

2015 Classified Professional Development Day

Grow Where You Are
Our Best Keeps Getting Better!

 2015 Classified Professional Development Day logo

8:00 a.m. - 4:00 p.m.
De Anza College Campus Center,

Conference Rooms A & B 

All Central Services, De Anza College, and Foothill College

Classified Professionals Are Invited to Attend!


 Justin Thibault Photo, University of OttawaOur Keynote Speaker:

Justin Thibault

Project Manager for Service Excellence

University of Ottawa





Keynote:  "Fostering Excellence to Create an Exceptional Student Experience"

Justin manages the University of Ottawa’s strategic initiative to become, and remain, a recognized leader in service excellence. The University is committed to putting students at the center of its educational mission and strengthening every element of the student connection.


As a skilled facilitator and motivational change agent, he collaborates with all university sectors to implement a range of continuous improvement strategies. These include annual student experience measurements, strategic solutions, action planning, improving processes, employee standards and performance metrics, employee rewards and recognition, training and communications. From front-line employees to senior administrators, all levels of the university are implicated in the success of the Service Excellence initiative.


Justin’s drive to improve customer service for students started with his own student experience. A two-time graduate from the University of Ottawa, he was a dedicated advocate for improvements to the student experience over the course of his studies. Today, he brings forward his in-depth knowledge of student needs to encourage university employees to take the time to listen to the students and put themselves in their shoes.

REGISTER By 5:00 PM on Wednesday, May 13
(see link below)



Agenda Item




Campus Center, Conference Rooms A & B Lobby


Light Breakfast

Campus Center, Conference Rooms A & B

Le Trianon Breakfast: freshly baked muffins, assorted danish, donuts, bagels, fruit platter, assorted juices, hard-boiled eggs, yogurt and freshly brewed coffee and hot water/tea


8:30 – 9:00

Opening Session

Welcome, Acknowledgements, Introductions


Keynote Speaker: Justin Thibault

and Conversation Café

 "Fostering Excellence to Create an Exceptional Student Experience"




Campus Center, Conference Rooms A & B

Metro Lunch: Marinated Broiled Boneless Breast of Chicken, Grilled Vegetables, Curried Israeli Cous-Cous, Spring Green Salad, accompanied by a combination of Chocolate Tuxedo Gateau and Fresh Fruit Salad



Session 1 Workshops


Neighborhood Walk
Do you want to walk during your lunch hour but find the track boring? Learn a couple of walking routes through the neighborhood! Marilyn Booye will lead an approximate 2 mile walk and Atousa Pojhan will lead an approximate 1.0 mile one. Meet at the flagpole in the main quad.  Both walks start off in the same direction.

Dynamic Flyer & Newsletter Design
Course includes best practices for flyer and newsletter design. Join Heidi King to learn how to effectively use the design tools built in to Microsoft Word including working with images, drawing objects, text boxes and word art.

Getting Started with
Ready to use this new training tool and not quite sure how to get started? Judy Baker will walk you through the process of creating your account and show you how to search for trainings, create a customized playlist of the courses that interest you and use the practice files included as part of a course.

Life & Work Balance
As our work lives become more intense many people find themselves at work over-scheduled, over-committed and under-resourced. This workshop, offered by Paul Butler of NewLeaf, is full of practical ideas to help employees lead more balanced lives which in turn helps them be more effective in the workplace and even better equipped to make their best contribution.

Managing Your Boss
Is your boss brilliant and focus-challenged or a procrastinator who makes thoroughness impossible? The answer to these and other challenges is to manage your boss. This seminar, presented by Colin McKechnie of OptumHealth, will give participants tools to analyze their skills and work habits as well as their boss’. Participants will be able to create a game plan, including communication tools, to make work meaningful and productive.

Creating a Flourishing Work Environment
Siew Kuek and Shireen Woo presenting. In this workshop we will discuss why a flourishing work environment begins with the self. We will present the brain science underlying mindfulness practices and how it impacts our well-being, with a focus on sleep, and nutrition. Participants will be invited to practice two mindfulness techniques in this workshop and resources will be given to develop these skills.

Session 2 Workshops


Creating Interactive Forms in Acrobat Pro

Join Heidi King for this course, where you will create a simple form in Microsoft Word and then use Acrobat Pro X to make the form interactive with fields like checkboxes, buttons and drop-down menus.


Guided Walk with Team RWB

Team RWB is a non-profit organization whose mission is to enrich the lives of America’s veterans by connecting them to their community through physical and social activity. Volunteers from Team RWB will be leading a brief warm-up stretch followed by a guided walk around the campus and neighborhood. The group will be split into an easy and advanced walking group depending on interest. Participants should meet at the flagpole in the main quad and are encouraged to bring a water bottle.


Personal and Interpersonal Effectiveness

It’s a fact – we cannot change other people, we can only change ourselves and be of influence to others. EVERY employee within EVERY organization affects the work culture – it’s our choice whether we affect it positively or negatively. Through our attitudes, our response to others, our words (what we say, how we say it and what we don’t say) and even our body language we can drain energy from others or lift others to be the very best version of themselves in the workplace. This workshop, offered by Paul Butler of NewLeaf, will help people understand themselves and others better.


Managing Multiple Priorities at Work

The goal of this seminar by OptumHealth is to give you some tools for making decisions about managing multiple priorities whether they’re another person’s priorities or your own. We’ll discuss the challenges of managing multiple priorities at work and learn new approaches for managing these multiple priorities.


So . . . You Want to Be a Leader?

In today’s world, leadership requires a more complex set of skills and values than at any time in the past. Vision, trust, integrity and empowerment have become critical elements of effective leadership. This training program, presented by Colin McKechnie of OptumHealth, will provide the framework for becoming an effective and ethical leader whether leading a small team of people or a large organization.


Closing, Evaluations, Prize Drawings

Campus Center, Conference Rooms A & B


REGISTER By 5:00 PM on Wednesday, May 13


Deadline EXTENDED!! Please drop off donated drawing prizes by Thur., May 14 at 12 PM


Each year the planning committee asks for drawing items in the $15+ range from staff.

Good ideas for drawing donations include:

  • Gift cards to local restaurants and stores
  • Movie or sporting event tickets
  • An Amazon Gift Card (good for just about anything!)
  • Gift certificates for services such as manicures or massages

Please submit your drawing donation by Thursday, May 14 at 12:00 PM, to:

De Anza College: La Donna Yumori-Kaku, x8692

Foothill College: Erin Ortiz, x7060

Central Services: Rachelle Licon, x6227



De Anza College

Central Services:  Rachelle Licon, x6227

De Anza College:  Mary Kay Englen x8322

De Anza College:  Karen Hunter  x8229

De Anza College:  Virginia Marquez x8829

De Anza College:  La Donna Yumori-Kaku x8692

Foothill College:   Anthony Cervantes  x7296

Foothill College:   Maureen Chenoweth  x7235

Foothill College:   Leslye Noone  x7772

Foothill College:   Erin Ortiz  x7060

Foothill College:   Karen Smith  x7027



Classified Senate
Contact: Dennis Shannakian
Phone: 408.864.8757


Last Updated: 5/7/15