Disability Support Services

Disability Support Services

Common General / College-Wide Accommodations

(Under construction - some links are not active)

Accommodations that directly impact the student’s total college experience.

Adapted Parking

Adaptive Equipment Loans

Campus Accessibility

Campus/Community Liaisons and Referral

Financial Aid Liaison

Computer Accessibility Lab (CAL)

Counseling Services (DSS):

Accommodation Consultation

Disability Management

High School Transition Assistance

Learning Disability Assessment

Learning Strategies/Coaching

Deaf/Hard of Hearing Services (DHHS) - Non-Classroom

Furniture Accommodations

Learning Disability Assessment

Mobility Services / Courtesy Shuttle

Personal Aides (Information and Advise)

Placement Test Accommodation

Priority Registration and Registration Assistance

Reduced Class Load

Service Dogs (Information and Advise)

Scholarships (DSPS Special)


More details about these and other accommodations and services is contained in the Disability Information Student Handbook (DISH).  Please refer there for other important information about each service's specific policies and procedures.




Campus/Community Referral

Staff members in each of the programs in the Disability Support Programs and Services (DSPS) Division are knowledgeable about the campus and local community, including educational, vocational, rehabilitation, consumer, medical, and social service agencies. They can inform students about resources, make referrals, and liaison with these resources to ensure that students have access to a comprehensive array of appropriate services.

Disability Support Services also coordinates with the California Department of Rehabilitation to assist students to achieve their vocational plans and also processes fee authorizations.

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Computer Accessibility Lab

The Computer Accessibility Lab is a training and open lab setting for students with disabilities to evaluate, learn to use, and utilize assistive technology in order to complete De Anza College course requirements. It is located in the northeast area of the the AdvancedComputer Access Lab Technology Center, Room 203.

Assistive technology instructors are available to help students learning and using the technology.  A schedule of the instructors' Lab Hours is posted quarterly.

The CAL computer stations remain available for independent student use during any open hours maintained by the AT 203 Computer Lab, including evenings. Students need to be aware that assistive technology instructors may not be available for help during some periods.

Students must be enrolled in the appropriate SPED courses to use the CAL computer stations. See the CAL lab instructor for more information on the appropriate assistive technology classes provide that provide access privileges for these computer stations.

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Counseling Services (DSS): Disability Management

Counseling in DSS aims to empower students to develop and use effective disability management and problem solving skills to achieve educational and vocational goals.

DSS students may use the college counseling and advising services through Counseling and Advising Center to supplement disability management counseling in DSS if they choose. DSS Counselors or LD Specialists may refer students, when appropriate, to other campus programs when specialized counseling and advising services are called for, such as for specific information available through Transfer Center, Career Services, etc.

Students with Learning Disabilities receive disability management counseling and learning strategy coaching from their LD Specialist and may receive additional counseling services from a specially-designated liaison counselor assigned from the college's Counseling and Advising Center.

Keys to the effective use of disability management counseling.

Students meet with a DSS counselor or LD Specialist when they first enter the program to

  • set appropriate educational goals
  • plan an academic program that takes into account student goals and disability-related needs
  • determine necessary academic adjustments, auxiliary aids, and services
  • orient to the college and services
  • complete an Academic Accommodation Plan (AAP)

Students then meet with their DSS counselor or LD Specialist at regular intervals

  • for priority registration
  • to request specific accommodations
  • to review and update their AAP
  • for on-going monitoring of academic progress

Students can schedule appointments with DSS counselors or LD Specialist as needed for additional assistance. The DSS counselors or LD Specialists understand how having a disability may affect a student's success in college or on the job. With the student, they can

  • discuss progress,
  • help make adjustments in plans and accommodations,
  • problem solve issues that arise and impact the educational program,
  • address the impact of life adjustment issues and disability status on their educational program.

While DSS does not provide personal therapy, DSS counselors or LD Specialists can refer students to such resources for assistance.

DSS counselors or LD Specialists are available by appointment through the DSS Office and they also keep a regular schedule of Drop-In hours for short consultations.

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Furniture Accommodations

DSS works with College Services to arrange for adapted furniture to be placed in classrooms. The following are available to accommodate the need for classroom seating or desk alternatives:

  • adjustable height electric tables,
  • padded or adjustable chairs
  • small height adjustable tables
  • podiums

Individually prescribed seating arrangements are not within the college's scope of responsibility.

If a student's disability calls for a specific classroom seating location, the student can request that a quarter length "Reservation" label be placed on a specific seat.

Furniture accommodation use must be authorized by a DSS counselor or LD Specialist and is based on disability related educational limitations.

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Mobility Assistance/Courtesy Shuttle

A wheelchair accessible courtesy shuttle service is available to transport students on campus. DSS Shuttle Transport to classrooms on a regularly scheduled basis or for special appointments may be arranged. De Anza College provides shuttle service as a courtesy to students, as it is not required by law to provide on campus mobility assistance.

Students who want to request shuttle service should discuss this with their DSS Counselor or LD Specialist.  If shuttle service is to be utilized, the Shuttle Driver maintains the schedule. Service is available Monday through Friday from 7:30 a.m. to 4:30 p.m.

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Placement Test Accommodation

Placement (assessment) testing (or other approved proof of pre-requisite preparation) is required before enrolling in certain

  • basic courses in
    • Math,
    • English,
    • Reading
    • ESL
  • advanced math and some science courses

In general, all students entering De Anza without prior college level course work in math or English, should complete these assessments.

Accommodations for placement testing are evaluated and coordinated by the DSS office. However, many students will be able take the tests without special arrangements since many tests are not timed, are given on a computer and can be taken on a drop-in basis.

For additional information on placement testing, refer to the Assessment and Placement web-site and Placement Testing for Students with Disabilities on this site. For information on arranging accommodations, contact the DSS office to schedule an appointment with a DSS Counselor or LD Specialist.

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Eligible students receive assistance in registering for classes. They may register early in order to accommodate disability-related needs, such as special scheduling or class location requirements, arranging for classroom support services or procuring alternative media materials.

Continuing students are advised by email about the time-lines for making registration appointments with DSS Counselor or LD Specialist. Registration dates and procedures are also posted in the DSS Announcements & News section and in the DSS office.

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Service animals are permitted on campus, as defined in the Americans with Disabilities (ADA) Amendments Act of 2008.  Specifically, the revised rule defines service animal as "any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a:

  • Physical,
  • Sensory,
  • Psychiatric,
  • Intellectual or
  • Other mental disability." 

Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition."  (Trained miniature horses may be permissible under certain circumstances.)

In addition, "the work or tasks performed by a service animal must be directly related to the handler's disability."  For instance, a pet may be capable of recognizing when its owner is in distress, but a service animal is trained to do a specific task in response to mitigate the effect of the disability or to ameliorate the inability to perform a life activity.

Applicable criteria for service animals on campus include:

  • California state law requires that all dogs over the age of 4 months be licensed.
  • Service dogs must have current applicable vaccinations. 
  • The service dog must be housebroken. 
  • The partner/handler is to maintain control at all times and is solely responsible for the care and supervision of the dog.

Service dogs may be asked to leave campus if they do not meet these criteria or if their behavior is unruly or poses a danger and the partner/handler does not curtail it.  In cases of disagreement over decisions regarding service dogs, an individual may elect to appeal or grieve the decision as outlined in DISH, Section 2, Concern and Complaints.

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The DSS and other programs in DSPS work to help students with disabilities enter De Anza, adjust to the college setting, and when ready, proceed to the next phase of their lives, which may include additional training, higher education, or employment. Each program provides advisement, as appropriate.

DSS also works closely with staff in the California Department of Rehabilitation, high schools, other colleges and universities, and other appropriate community programs to assist students with disabilities in the transition process.

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Didn't Find What You Were Looking For?

Refer to the Table of Contents in the Disability Information Student Handbook (DISH) for more topics, including

  • additional accommodation issues and services
  • specific policies and procedures
  • strategies for success in college
  • legal Issues
  • confidentiality policies
  • Suspension of Services Policy

Or contact the individual program of interest.

back to DSS


Disability Support Services Building: RSS-141
Contact: Patricia Whelan
Phone: 408.864.8753

Last Updated: 5/25/17