Disability Support Services

Deaf & Hard of Hearing Services

About Deaf/Hard of Hearing Services (DHHS)

History and Description Eligibility and Applying
Interpreting & Captioning Services Related Programs


Our mission is to work with DHHS students by:

  • Deaf ServicesFacilitating classroom communication and access to campus-wide activities by providing interpreters or captioners.
  • Promoting campus-wide understanding of DHHS services.

Did You Know?

Deaf/Hard of Hearing Services offered Sign Language interpreting in the classroom starting in 1988.

It also was among the early pioneers in the state

  • To provide real-time captioning services for students
  • Working campus-wide to ensure access to media

Since then, we have served DHHS students' communication needs and educational goals such as:

  • obtaining an A.A. /A.S. Degree
  • transferring to a 4 year university
  • certificate programs
  • improving current job skills
  • personal enrichment


Deaf/Hard of Hearing Services is a unit of Disability Support Services (DSS).

Interpreting or captioning services may be provided for:

  • DSS intake, registration, counseling and other appointments
  • One-on-one meeting with instructors
  • On-campus Events: job fairs, club day, presenters
  • Group meetings
  • Classes

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Interpreting and Captioning Services

What Does the Program Do?Deaf Program Services

Deaf Services provides communication access for students enrolled in any college class by offering, based on individual need

  • Sign Language interpreting
  • Real-time captioning
  • Coordination to provide captioned classroom videos
  • Help to effectively use assistive listening devices

Access to classroom activities is the first priority for Deaf Services, including distance-learning classes or regularly scheduled classes held off-campus. 

Students can also request interpreting/captioning services for activities related to their instructional classes and for other De Anza programs. Special requests are made in advance to Deaf Services so that scheduling can be coordinated.  Requests may be made for such activities as:

  • instructor conferences
  • counselor meetings
  • tutoring sessions
  • financial aid appointments
  • appointments in other campus service programs
  • required course activities
  • campus-wide lectures and events

Deaf Services assists the campus to understand and meet the communication needs of Deaf/hard of hearing students.  Deaf Services staff

  • Send information packets to instructors on communicating with Deaf/hard of hearing students and working with classroom service provider
  • Coordinate their services with DSS staff and counselors and other Special Ed staff
  • Participate in in-service activities and campus awareness activities, as appropriate
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Eligibility and Applying

Who is Eligible to receive Deaf Services?Deaf Program Services

Students who have a loss of hearing which impedes the communication process essential to language, educational, social and/or cultural interactions.

  • has been documented by a audiogram, not more than 3 years old

For specific information on eligibility requirements, see Disability Definitions and Documentation.

How Does a New Student Apply to receive interpreting or captioning services?

A currently enrolled or prospective De Anza student who wants to receive interpreting or captioning must

  • provide completed disability documentation to Disability Support Services.
  • meet with a DSS counselor for an Intake-Registration appointment.
  • complete DSS program paperwork and college enrollment requirements.

An interpreter or captioner will attend if the student requests this when the appointment is made.

For specific information and steps , see How to Apply for Interpreting/Captioning Services.

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row of silhouettes of people with disabilities

Deaf & Hard of Hearing Services
Building: LCW 110
Contact:  Rosemary Jensen

Phone: 408 864-8755
Disability Support Services Building: SCS 141
Contact: Patricia Whelan
Phone: 408.864.8753
TTY: 408.864.8748


Last Updated: 8/4/15